Embers West Inc - Anaheim, California

Embers West Inc est une entreprise spécialisée dans le domaine de la cheminée et de l'entrepreneuriat, située à l'adresse suivante : 1201 E Ball Rd, Anaheim, CA 92805. Vous pouvez les contacter par téléphone au numéro suivant : 145825862. Leur site web est accessible à l'adresse suivante : emberswest.com.

Cette entreprise offre une variété de services, tels que l'installation, la réparation, et le montage de cheminées. Ils disposent également d'un service de livraison et de retrait en magasin. Leur magasin est accessible en fauteuil roulant, avec un parking réservé à cet effet. Ils acceptent les cartes de crédit, les cartes de paiement, et les cartes de crédit. Il est important de noter que des rendez-vous sont obligatoires pour bénéficier de leurs services.

Les avis des clients sur Google My Business sont positifs, avec un avis moyen de 4.2/5 sur la base de 18 avis. Les clients apprécient leur professionnalisme, leur expertise et la qualité de leur travail.

En termes de caractéristiques, Embers West Inc est une entreprise de petite taille, ce qui leur permet de fournir un service personnalisé et de qualité à leurs clients. Leur équipe est composée de professionnels expérimentés et qualifiés, qui sont à même de répondre à tous vos besoins en matière de cheminée.

En ce qui concerne leur emplacement, l'entreprise est située dans la ville d'Anaheim en Californie, ce qui les rend facilement accessibles pour les clients de la région. Leur magasin dispose d'un parking réservé aux personnes à mobilité réduite, et est accessible en fauteuil roulant, ce qui en fait un endroit pratique pour tous les clients.

Avis de Embers West Inc

Sue jadali

1/5

Very poor customer service. Many emails and calls remained unanswered. Sammie seems to alwasy be in a bad mood when you talk to her. Once I called her at 4:50Pm and she was mad that it will be 5PM soon and was not willing to talk to me. Not a great experience at all.

Kathryn Grant

5/5

This is THE PLACE to go in OC if you want a fireplace! WE did a new construction home and we hired embers west early on. They were communicative, had great service and excellent pricing! Use them for your fireplace needs!!!

My 2 Cents

1/5

I REALLY wanted them to replace my fireplace. They had something I liked, seemed to be knowledgeable, and had a generally positive attitude. Unfortunately, many attempts to schedule a site survey to confirm scope of work resulted in nothing. I exchanged many emails and got many promises that someone would schedule the site survey, but nothing happened. I generally liked the people and what I saw, but the lack of effort on their part to move things along made me wonder what sort of service challenges I might face once the work started - if it started.

Mike

5/5

Absolutely the epitome of quality service. Margot answered my call when I was looking for a wood stove. She helped me by referring quality companies for the stove brands that they work with. I then did my own homework on the products. All were top rated in the industry. No upsell. In fact Fransua came out and down graded me to a smaller less expensive stove due to space. Follow up was impeccable. Their installers (embarrassed I forgot their names) were super professional. Took every step to protect my floors. Went above and beyond on a perfect install. I kept an eye on the whole process and nothing was less than perfection. These dudes need a raise!! Anyway. You won't go wrong if you choose Embers West for your needs! Thanks again Embers West team. Mike.

Christopher Livaccari

5/5

Easily best Fireplce installation company in Orange and Los Angeles counties. From top bottom Francois has the skills, knowledge & craftsmanship to build you the fireplace of your dreams. Embers West was always on time, always super clean and their crews were very respectful to me and my family in our home. Their pricing is competitive, and their quality is second to none. Choose Embers West if you need a fantastic fireplace.

Rick Burnett

5/5

Embers West Inc was the best decision we made for our new fireplace and mantle. Francois and Serryn are fantastic and were so helpful every step of the process. We purchased the Napoleon HDX40NT fireplace and Magra Hearth Wood Silver mantle. We also had Embers West Inc install both items and that too was the right choice! Great price, superior customer service and the best overall value! We highly recommend Embers West Inc! Thank you, Francois and Serryn!

Ruth Aptaker

5/5

All the staff was super helpful in explaining their products. They have exactly what I was looking for--flush mount glass doors--and we will be placing our order soon.

kate mackenzie

5/5

I could not be happier with the installation team and Francois. From initial consult through all of the experience was done to perfection. I absolutely will recommend them.